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Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system. Invest in VoIP […]

OneNote is a useful but underutilized app that comes with Microsoft Office. It enables you to create and share digital notebooks that contain text, audio, video, and other multimedia, taking your note-taking to another level. Discover the ins and outs of this wonderful app by reading on. Organize your digital notebook While both Microsoft Word […]

Is digital the way to go for the healthcare industry? Experts see no other way forward, as demonstrated by the popularity of electronic health records (EHRs). However, critics of this new recording process have pointed out major flaws that aren’t present in its traditional counterpart: paper-based recording. Read on to learn more. What is an […]

While you might think that getting free software with your new Windows 10-powered device sounds like a good idea, it’s not. Beyond taking up storage space and diverting processing power, pre-installed software such as trial versions of video games, antivirus programs, and web browser toolbars — collectively called “bloatware” — can make your device vulnerable […]

Advertisements and suggestions based on our internet browsing habits are sources of online tracking. However, autocomplete passwords are also another source of online tracking. This sneaky tactic comes with serious security risks. Here’s how you can stop it from targeting you. Why auto-fill passwords are so dangerous As of December 2018, there are 4.1 billion […]

Managing your print infrastructure efficiently will minimize your IT budget. It sounds impossible, but it can be done. Many small and big enterprises don’t realize that they are using ineffective printing models, but you can make a difference if you follow these tips. Replace outdated printers Outdated and cheap printers may be functional, but they […]

Virtualization and cloud computing can be confusing, especially to business owners who are not familiar with them. But when you understand their differences, you’ll be able to best take advantage of these technologies. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If there were a spike […]

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]

Desktop virtualization allows you to deliver computing resources to workstations in your network. Those resources are packed into virtual machines (VMs), which can be deployed as easily as any file. However, there are risks associated with trying to manage an overwhelming number of VMs. The problem with VM sprawl VM sprawl is a phenomenon that […]

VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. However, scammers are still finding ways to exploit VoIP, such as through “vishing scams, a new type of phishing wherein fraudsters make phone calls, pose as a business or financial partner, and request private details. The best way to prevent yourself from being scammed […]